Welcome to WeUseCoupons.com
WeUseCoupons.com
Home Register Forum Coupon Database Beginners Arcade Search Today's Posts Mark Forums Read Affiliates Contact
All times are GMT -4. The time now is 01:38 AM.
 »   WeUseCoupons.com » Welcome To the Savings » Articles
Subscribe to WUC and get Daily Updates in your Inbox Facebook



Reply
 
Thread Tools Display Modes
  post #1  
Old 04-09-2009, 05:28 PM
CajunCouponQueen's Avatar
CajunCouponQueen CajunCouponQueen is offline
WUCkie
Trader Feedback: (31), 100%
 
About
Join Date: Nov 2008
Location: Baton Rouge, LA
Posts: 2,172
Thanks: 1,727
Thanked 8,301 Times in 1,619 Posts
My Mood:
LoL's: 25
LoL'd at 608 Times in 32 Posts
CajunCouponQueen User has Shopping Skills are revered by many!CajunCouponQueen User has Shopping Skills are revered by many!CajunCouponQueen User has Shopping Skills are revered by many!CajunCouponQueen User has Shopping Skills are revered by many!CajunCouponQueen User has Shopping Skills are revered by many!CajunCouponQueen User has Shopping Skills are revered by many!CajunCouponQueen User has Shopping Skills are revered by many!CajunCouponQueen User has Shopping Skills are revered by many!CajunCouponQueen User has Shopping Skills are revered by many!CajunCouponQueen User has Shopping Skills are revered by many!CajunCouponQueen User has Shopping Skills are revered by many!
Info When To Call A Store's Corporate Office

When To Call A Store's Corporate Office

There has been a lot of discussion about when do you call and either complain or compliment a store.

Some of the reasons that I would call to complain:
  • There is a "new" policy in place that is direct contradiction to the store's verified coupon policy. (for example: Walmart's official coupon policy on their website states that they will accept internet printable coupons. If the store refuses to accept them - call corporate.)
  • You have been accused of coupon fraud where you are 100% certain that you are not committing coupon fraud.
  • The cashier tells you that they can't take that coupon because that would mean you get the item for free.
We could have multiple pages listing reasons and when you should call to complain.

When should you call to give a compliment:
  • When you feel the store manager, an employee of the store or a cashier has given you excellent service and you want the corporate office to know what a great job they are doing.
When should you not call:
  • When you are crying, cussing, or ranting. Wait until you calm down some before calling corporate. You will get much further presenting the facts in a calm voice rather than shouting, screaming and crying to corporate.
Ok so you have thought everything through and are ready to call corporate. Here are some phone #s you may need:
  • Bi-Lo: 1-800-862-9293
  • CVS: 1-888-607-4287 or email customercare@cvs.com
  • Food Lion: 1-800-210-9569
  • Harris Teeter: 1-800-432-6111
  • Kroger: 1-866-221-4141
  • Publix: 1-800-242-1227
  • Rite Aid: 1-800-748-3243
  • Kroger: 1-866-221-4141
  • Target: 1-800-440-0680
  • Walgreens: 1-877-250-5823
  • Wal-Mart: 1-800-925-6278
If you know the corporate #s to any of the other stores on the forum, please add a post to this thread with the phone # and the forum leader of this section will be able to edit this post with all the different #s. You can copy and paste and print this list out and put in your binder to have with you - or go ahead and put the numbers in your address book on your cell phone.

My goal in life is to be as good of a person my dog already thinks I am. ~Author Unknown
Reply With Quote Send a private message to %1$s
<
  post #2  
Old 04-09-2009, 05:44 PM
Imashopper's Avatar
Imashopper Imashopper is offline
WUCkie
Imashopper's WishList
Trader Feedback: (21), 100%
 
About
Join Date: Mar 2009
Location: Tennessee
Posts: 712
Thanks: 2,605
Thanked 2,285 Times in 635 Posts
My Mood:
LoL's: 51
LoL'd at 26 Times in 14 Posts
Imashopper has a reputation beyond reputeImashopper has a reputation beyond reputeImashopper has a reputation beyond reputeImashopper has a reputation beyond reputeImashopper has a reputation beyond reputeImashopper has a reputation beyond reputeImashopper has a reputation beyond reputeImashopper has a reputation beyond reputeImashopper has a reputation beyond reputeImashopper has a reputation beyond reputeImashopper has a reputation beyond repute
Default

Thank you for the condensed list of phone numbers. This is very helpful!

I may not be perfect, but Jesus thinks I am to die for!
Reply With Quote Send a private message to %1$s
The Following User Says Thank You to Imashopper For This Useful Post:
  post #3  
Old 04-09-2009, 06:00 PM
boxergirldee's Avatar
boxergirldee boxergirldee is offline
WUCkie
boxergirldee's WishList
Trader Feedback: (12), 100%
 
About
Join Date: Mar 2009
Location: back in WNC
Posts: 873
Thanks: 3,047
Thanked 2,049 Times in 738 Posts
My Mood:
LoL's: 263
LoL'd at 29 Times in 16 Posts
boxergirldee has a reputation beyond reputeboxergirldee has a reputation beyond reputeboxergirldee has a reputation beyond reputeboxergirldee has a reputation beyond reputeboxergirldee has a reputation beyond reputeboxergirldee has a reputation beyond reputeboxergirldee has a reputation beyond reputeboxergirldee has a reputation beyond reputeboxergirldee has a reputation beyond reputeboxergirldee has a reputation beyond reputeboxergirldee has a reputation beyond repute
Default

Good post. Thanks for posting it.

Dee
Reply With Quote Send a private message to %1$s
The Following User Says Thank You to boxergirldee For This Useful Post:
  post #4  
Old 04-09-2009, 06:10 PM
starbasset's Avatar
starbasset starbasset is offline
WUCkie
Trader Feedback: (27), 100%
 
About
Join Date: Mar 2009
Location: White Plains, NY
Posts: 1,116
Thanks: 9,026
Thanked 2,855 Times in 917 Posts
My Mood:
LoL's: 225
LoL'd at 35 Times in 24 Posts
starbasset has a reputation beyond reputestarbasset has a reputation beyond reputestarbasset has a reputation beyond reputestarbasset has a reputation beyond reputestarbasset has a reputation beyond reputestarbasset has a reputation beyond reputestarbasset has a reputation beyond reputestarbasset has a reputation beyond reputestarbasset has a reputation beyond reputestarbasset has a reputation beyond reputestarbasset has a reputation beyond repute
Thank You5

I also added them to my cell phone!


Joshua1:9
Reply With Quote Send a private message to %1$s
  post #5  
Old 04-10-2009, 10:41 AM
mother_of_8's Avatar
mother_of_8 mother_of_8 is offline
Coupon Diva
mother_of_8's WishList
Trader Feedback: (24), 96%
 
About
Join Date: Mar 2009
Location: Ford City, Pa.
mother_of_8's YTD Savings: $13100.25
Posts: 594
Thanks: 1,947
Thanked 1,622 Times in 508 Posts
My Mood:
LoL's: 0
LoL'd at 0 Times in 0 Posts
mother_of_8 has a brilliant futuremother_of_8 has a brilliant futuremother_of_8 has a brilliant futuremother_of_8 has a brilliant futuremother_of_8 has a brilliant futuremother_of_8 has a brilliant futuremother_of_8 has a brilliant futuremother_of_8 has a brilliant futuremother_of_8 has a brilliant futuremother_of_8 has a brilliant futuremother_of_8 has a brilliant future
Default

great post! thanks so much!
Reply With Quote Send a private message to %1$s
  post #6  
Old 04-10-2009, 02:56 PM
natofborg's Avatar
natofborg natofborg is offline
WUCkie
Trader Feedback: (0), 0%
 
About
Join Date: Mar 2009
Posts: 274
Thanks: 29
Thanked 366 Times in 159 Posts
My Mood:
LoL's: 2
LoL'd at 2 Times in 2 Posts
natofborg is a glorious beacon of lightnatofborg is a glorious beacon of lightnatofborg is a glorious beacon of lightnatofborg is a glorious beacon of lightnatofborg is a glorious beacon of light
Default

Great post. Companies get so many complaints taht they sometimes think that people are calling to complain to try and get something for free. Following these guidelines will help to make sure that both we and the corporate office are both handling the situation professionally and will show them that we are only calling with a legitimate concern.
Reply With Quote Send a private message to %1$s
Reply

Tags
call, corporate, office, store

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Office Depot $15/$75 Online or In-store Ends 7/17 Kt&Cj'sMama Office Supply Stores RIP 0 07-08-2010 05:01 PM
Office Depot, Choose Your Savings! Online or in store. Ends 6/28/10 Kt&Cj'sMama Office Supply Stores RIP 0 06-22-2010 12:32 PM
Message from Kmart Corporate Office-DEAD DEAL Spunky K-Mart R.I.P. 20 05-03-2009 12:08 PM
I had to call corporate yesterday! michiganmomma Wags Dead Deals 1 10-30-2008 02:32 PM