I have had an otterbox with all my iPhones. The one I have now the rubber started tearing apart and becoming stretched and just ugly. Went to otterbox website. And they have a section for warranty. Filled out the information, had to send specific pictures. They send me 2 new rubber surrounds. One extra. They replaced my sisters whole case. No questions asked, just a picture with proof. Great product! FYI I slammed mine in the rear hatch of my van And left it there for hours! Only dented my box, no screen damage
