Dollar General clearances seasonal items generally starting at 25% off and going up to 90% off in week to biweekly increments. After the seasonal items have finished their clearance cycle, these items are supposed to be pulled off the shelves, returned to corp, donated, or destroyed. These items will then ring .01 at the register.
According to Customer Service (thanks, bbglfl), if a customer brings up .01 merchandise they are supposed to be sold to the customer - this instruction is located in the SOP manual at each store. Some store managers are adamant that they cannot be sold to the customer.
If you are refused sale of the penny items you bring to the register there are a few things you can do:
1) Tell the cashier/manager that CS specialists have said that the penny items brought to the register can be sold and it says so in the SOP manual. Explain that you will kindly wait if they'd like to go and look.
2) Call customer service and verify. It works best if you're still in the store. If you need the number, here it is: 1-800-678-9258
3) Walk away! Is it really worth arguing with management for a few penny items? I recently did this because it really wasn't worth my time and aggravation. I also value my relationship with the store in which I primarily shop. To me, it isn't worth possibly severing that great relationship for a couple of penny items.
Knowledge is power. Use it wisely.
As always, if you have any questions don't hesitate ask or to PM a Dollar Store Forum Leader (KountryKouponMommy, countryldy812, angelsandwolves or ssliz) or a WUC