I prefer CVS. I have easy access to both, but I stopped shopping at Walgreens entirely recently. Here's why I prefer CVS,
1. Walgreens scans RR as a manufacturer's coupon. Hence the number of RR + Mani Coupon combined have to be the same or less the number of item in your transaction. So every week, I have to look for fillers. At CVS, you can use as many ECB as you want in one transaction, they scan as CVS Mani coupon.
2. Shopping at Walgreens always take a lot of guessing. Most of the time, people would report deals on the forums, and it may or may not work for me. RR is rolling? RR is not rolling? Sometimes RR from one P&G can used to roll on another P&G product, sometimes not. Every week, there's some kind of glitch with their register. Which works on some registers, and don't work on other registers. On top of that, they can stop it at any time of the week. So yeah, it takes way too much trial and error. If it doesn't work out for you, you will have to void the transaction. The cashier will frown and give you rude treatments. You have just wasted 30 min- 1 hr of your life.
3. Walgreens will even stop legitimate deals in the middle of the week if the deal is too sweet. Recent example, ACT II pop corns. Last week the popcorns were $1/8 with the $1/4 in ad coupon and the BOGO monthly deal matching up in the same week. They pulled this deal mid-week!
4. Management has no way of printing RR if something went wrong. At CVS, if your ECB didn't print, management can force print the RR for you over the register. At Walgreens, if RR didn't print, you will have to call Catalina
. It takes 4-8 weeks for you to get that RR. Sure, sometimes people have good experience with Walgreens management, and they will get cash/gift card. I've never had that kind of experience at Walgreens.
5. Most cashiers are not trained about their coupon/RR/point policy. I've been to 4 Walgreens so far where the cashier refused to adjust the price of the coupon because the coupon was 1 cent more than the product. They are also very quick at blaming the customer if something goes wrong.
Here's a recent conversation I had,
Why didn't I get points for 2/5 products I just bought?
Because you used RR to pay for it.
Well, If that's true, I would not get points at all.
That's the way register works.
This incident eventually got escalated to the manager. The manager took 30 mins in the back room while I waited at the counter. At the end, he still couldn't figure out what went wrong. I had to void the transaction...
6. Walgreens near me are way more expensive than CVS 3 blocks away. The Mach 3 Razor is $12.49 at Walgreens and it is $10.99 at CVS. Mach 3 Turbo is $12.99 at Walgreens, and 11.49 at CVS.
7. CVS sends me a lot of coupon. % coupon every week. $/$$ coupon often. Even though CVS doesn't have the Monthly coupon book like Walgreens, you get way better coupons from the coupon machine.
8. My CVS has some self checkout machines that I normally use. This avoid arguments with cashier about whether a cent off coupon can be combined with a BOGO Coupon. Whether I can use a store coupon on top of a mani coupon. BOGO coupon will just about always auto-deduct.
The only edge Walgreens has over CVS is there's no limit on the RR items. If you find something to roll with, you can go back and forth and do many transactions. I am not sure if this has been changed with the recent balance reward cards. I find limits at CVS sufficient to be honest. I am normally able to use up all the good coupons at CVS alone. Then again, I don't have a family of 6, and try to make donations on the side.
I hope this helps.