Coupon Policy
(copied and pasted from HT Website==>> LINK)

Harris Teeter Coupon Acceptance Policy

General

• We accept coupons that have not passed their expiration date for use; we can not accept any expired coupons.
• We accept only one manufacturer coupon per purchased item.
• We do not accept coupons on items not purchased.
• Coupons must be presented at time of purchase; we can not return money for coupons not used.
• Coupons presented and items purchased must match exactly; size, variety, flavor, etc.
• We uphold any purchase stipulations set forth by product manufacturer.
• We accept only one coupon for Buy One Get One Free items.
• We accept coupons for items only of equal or more value; we do not give cash back.
• Sales tax is paid by customer at full retail.

Doubling

• We accept 20 double coupons per day per customer/household with VIC card; all others redeemed at face value. No orders may be separated that would allow the 20 coupon limit to be exceeded.
• We double manufacturer’s coupons up to face value of $0.99; with total amount not to exceed $1.98 or entire retail of item; whichever is less.
• We double up to three identical items with manufacturer coupon; additional coupons for like item will be honored at face value.
• No competitor coupons will be doubled or tripled.
• In the event of triple coupons, up to 20 coupons will be tripled per day per customer/household with VIC card; all others redeemed at face value. No orders may be separated that would allow the 20 coupon limit to be exceeded.

Internet Coupons

• We gladly accept internet manufacturer’s coupons for product; however no “free” product internet coupons are accepted.
• With the purchase of two like manufacturer’s products, we accept two internet coupons, per store, per day.
• We do not accept internet coupons that do not appear to be originals or that won’t scan.

Competitor’s Coupons

• We gladly accept local competitors’ circular or direct-mail coupons for MONEY OFF THE TOTAL ORDER; we do not take competitor’s coupons for money off specific items.
• We do not accept any internet coupons from other retailers.

Rainchecks

• Rainchecks never expire and are accepted at any Harris Teeter store.
• We do not issue rainchecks for coupon items that may be out of stock or for “while supplies last” items.
• We reserve the right to limit raincheck quantities based on product availability and advertised limits.
• Rainchecks can be written for a limit of three unless otherwise stated in the ad.

Scan Guarantee

• Our scan guarantee states “If an item scans higher than the shelf tag or sign, you will receive one like item free, excluding alcohol and tobacco.

Harris Teeter reserves the right to limit quantities in coupon usage, as well as products and to amend our policies as we deem appropriate.




Refund Policies
(copied and pasted from HT Website==>> LINK)

Refund Policy
If at any time you are not satisfied with a product purchased in our stores, we will happily refund your money. We are proud to offer the refund programs below on our top quality Harris Teeter brand products.

Double Your Money Back Guarantee
Harris Teeter carries a double your money back guarantee on all Harris Teeter Rancher, Harris Teeter Reserve Angus Beef, Harris Teeter Farmers Market, Harris Teeter Fishermans Market, and Harris Teeter Fresh Foods Market deli/bakery items. If you are not completely satisfied with any of these items, simply return it to any of our stores. With proof of purchase, ID and a valid VIC card, we will happily refund double your money back.


100% Satisfation Guarantee Plus
Currently Harris Teeter offers eleven different "Own Brand" programs: Premier Selection, H.T. Traders, Harris Teeter, Hunter Farms, Top Care, Harris Teeter Naturals, More Value, Highland Crest, Harris Teeter Your Pet, Harris Teeter Yourbaby and Harris Teeter Yourtots. All of these programs carry the "100% Satisfaction Guarantee Plus" which means that if you are not completely satisfied with any Harris Teeter Brand product, simply return it to any of our stores. With proof of purchase and a valid VIC card, you will happily be refunded your money, plus the item will be replaced with a like item of your choice - FREE.


All our refunds must satisfy the following requirements:

• Proof of Purchase (actual product, label, package or receipt)
• Valid/Verified VIC Card
  • Valid (VIC card in database > 30 days)
  • Verified (matching names for VIC card and identification provided)
• Acceptable form of Identification
  • Driver's License
  • Government Issue ID

The purpose of our Double Your Money Back and 100% Satisfaction Plus Guarantees is to ensure our customers feel comfortable trying our top quality Harris Teeter brand products. However, we reserve the right to limit this program for those customers unable to be satisfied with our products, product quality and/or our services.

Refund Policy
If at any time you are not satisfied with a product purchased in our stores, we will happily refund your money. We are proud to offer the refund programs below on our top quality Harris Teeter brand products.

Double Your Money Back Guarantee
Harris Teeter carries a double your money back guarantee on all Harris Teeter Rancher, Harris Teeter Reserve Angus Beef, Harris Teeter Farmers Market, Harris Teeter Fishermans Market, and Harris Teeter Fresh Foods Market deli/bakery items. If you are not completely satisfied with any of these items, simply return it to any of our stores. With proof of purchase, ID and a valid VIC card, we will happily refund double your money back.


100% Satisfation Guarantee Plus
Currently Harris Teeter offers eleven different "Own Brand" programs: Premier Selection, H.T. Traders, Harris Teeter, Hunter Farms, Top Care, Harris Teeter Naturals, More Value, Highland Crest, Harris Teeter Your Pet, Harris Teeter Yourbaby and Harris Teeter Yourtots. All of these programs carry the "100% Satisfaction Guarantee Plus" which means that if you are not completely satisfied with any Harris Teeter Brand product, simply return it to any of our stores. With proof of purchase and a valid VIC card, you will happily be refunded your money, plus the item will be replaced with a like item of your choice - FREE.


All our refunds must satisfy the following requirements:

• Proof of Purchase (actual product, label, package or receipt)
• Valid/Verified VIC Card
  • Valid (VIC card in database > 30 days)
  • Verified (matching names for VIC card and identification provided)
• Acceptable form of Identification
  • Driver's License
  • Government Issue ID

The purpose of our Double Your Money Back and 100% Satisfaction Plus Guarantees is to ensure our customers feel comfortable trying our top quality Harris Teeter brand products. However, we reserve the right to limit this program for those customers unable to be satisfied with our products, product quality and/or our services.

I am really unhappy with this new policy.

I am wondering if we staged a mass emailing reminding them that RR and Cats are actually Manufacturer's Coupons if we could get them to change back.
A couple of years ago, we couponers joined forces and had a mass emailing to Lowes Foods to change thier policy to eliminate the minimum purchase of $35 for double coupons. What do you think?

I agree, and if someone wants to put together a generic email that we could copy & paste but add our own little touches I think that would be great!

Another change to the policy that I really don't like is this:

It used to read that if it expired before the week the sale ended, they would accept it through the end of the sale. This is going to mess up a lot of people for triples, because you'll have to use all those end of month coupons in only a few days, instead of having the luxury of a whole week.