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Old 03-06-2013, 08:19 PM
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Default help!! need my points!!

I used a 10,000 pts/ $50 purchase. I got my $5 gift card but not my 10,000 points :-( who do I call?
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Old 03-06-2013, 08:23 PM
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Did you dip below $50? If so, then that can be why. It works for some but not others.

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Old 03-06-2013, 08:27 PM
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Quote:
Originally Posted by redraider25 View Post
Did you dip below $50? If so, then that can be why. It works for some but not others.
I know-- but I figured since I received the $5 GC for spending $50-- doesn't that mean I spent $50?

Hate yo argue, help me understand :-/
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Old 03-06-2013, 08:28 PM
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I am just curious the number I call to talk to Kmart, about missing points.
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Old 03-06-2013, 09:46 PM
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1-800-991-8708

I don't know why it works for some and not for others. It never works for me because I go below $50 because of coupons so it's hard to argue, but please call and see what they say.

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Old 03-06-2013, 10:13 PM
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Never works for me either. The first time I tried, I had a $5/35 and my total after coupons was $34.xx. SMH

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Old 03-07-2013, 08:15 AM
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I called them. I used $8.72 in rewards to pay. I was told the total has to be over $50 after using points :-/
She was very nice, And said since I didnt know, she is crediting me 10,000 points :-D

Whew :-)
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Old 03-07-2013, 08:18 AM
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Quote:
Originally Posted by Michelle Tatro
I called them. I used $8.72 in rewards to pay. I was told the total has to be over $50 after using points :-/
She was very nice, And said since I didnt know, she is crediting me 10,000 points :-D

Whew :-)
Glad it worked out for you and thanks for letting us know .

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Old 03-07-2013, 08:43 AM
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I like Kmarts phone C.S. , they are really helpfull
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Old 03-07-2013, 11:46 AM
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Michelle, you may be my new best friend. I just got back from the K, did not use any syw points and bam...I got my 10,000 bonus points!! I'm glad you talked to a CS rep that had the right answer. (+ another 10,000 bonus points wys $50 printed. YAY!!)

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