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Old 03-15-2017, 10:57 PM
guai guai is offline
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Lowes IP coupon

I printed 2 different coupons from 2 website (hopster and coupon revtax). They both wouldn't scan and the CSM almost refuse to honor my coupon because it states it in their coupon policy. They aren't allow to type in the coupon bar code either. What should I do? everything matches I printed the coupon correctly.

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Old 03-15-2017, 11:09 PM
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If it won't scan, ask politely if maybe they can clean their scanners and try again. It states in their policy, too where they can go to verify the validity of the coupon, so they can also do that as well, and then manually type in the numerical barcode if you have a rather pesky one refusing to scan.

I really dislike the rule of, "if it won't scan, then no" because there are so many reasons outside of the consumers' hands for why a coupon won't scan.
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Old 03-20-2017, 09:44 AM
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I didn't ask them to spray clean the register. I've seen it done in other stores. They also tried scanning with the hand gun no luck as well. I think I ask them to type in the barcode but they refuse to do that as well. Told them my coupons weren't photocopied

I also dislike their strict policy, you are correct there are many reasons why that my coupon won't scan.

I already knew one of the coupons wouldn't scan because I used it at HT.

I spoke with the district director for LF and he appoligize for any inconvience and he will train the employee at that store to do a better job.

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