Following in Sati's footsteps I've been doing multiple Clorox deals at Kmart and all has gone very smoothly up until yesterday.
I ran into a Kmart close to work (on the dirtier, least fav. of all the Kmarts I've been to side) and loaded my cart up with Clorox for 3 transactions worth... I'm speedy about this (since I worked the night before and have to work that night... and already did Wags) and go to get in line - there is 1 register going with 4 people in line. The lady in front of me LOADED up on the clearanced clothing, I mean heaping cart full... I know this is going to take me a LONG time WWAAAHHH. So i hunker down and try to be patient as patient as my sleep deprived self can be, they call some people over to the Customer help desk, they keep trying to call me over but I told them I need the catalina machine (i made the mistake of going to CS on a previous trip and realized I didnt get a $5catalina b/c of no machine, they very kindly gave me $5 which I took over to do another deal at the registers). Now the line I'm in gets backed up because someone is applying for a credit card, then the machine freezes, then they have to get a manager, blah, blah, blah. I've now been in line for 20ish min. Finally someone opens another register and the lady with the clothes goes first..... I follow b/c they tell me the credit card app. will be longer. So FINALLY I get to check out and after all of this I don't get a $5 catalina for 1st transaction... the machine wasn't working. I could cry now! I ask the girl if the machine is on... she says yes but it must not be working. She kindly, gives me a $5GC and I hop into a different line (again). I go to check out and again don't get my $5 catalina.... the girl came over to make sure I was all set and she and the girl at the register can't figure it out - says that machine isn't working either. After 45min. total in the store I told them I didn't want to do my 3rd transaction and to not worry about a GC or anything, I just wanted out of there!
I'm afraid to go back! (def. not going back there again!)

It's like they always know when you are in a rush and have other things to do! Sorry it took so long, I understand why you wouldn't want to go back. At least they did give you the gc. The last time I was supposed to get a cat and didn't, the CS lady pointed to a sign on the wall and told me to call their 1-800#. No sorry, no I can TRY to help you, nothing. I was shocked at their lack of service!

Married to my high school sweetheart and Mommy to a little and a new girl

oh goodness honey!! sooo sooo frustrating!! i feel for you!

It was frusturating but I told the CS girl I greatly appreciated her help... she had no idea how the Cat machine worked (honestly I don't know if they were even on).... 5 min to load up my cart and 40min to check out!
It's a good story now but I was so tired and grumpy at the time!