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  post #11  
Old 07-18-2017, 12:13 PM
neenee05 neenee05 is offline
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Good to hear from you, Black Orchid. I hope you are doing well
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  post #12  
Old 08-01-2017, 03:57 PM
zippy2u zippy2u is offline
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Just a head's up re the virtual reward and submission of receipts. I was melting down last night after submitting receipts 5 times and getting rejected. I was texting the photos.

Although they don't tell you this, apparently, they only can accept one photo via text and as I'd gotten them at a store that prints receipts on both sides of the paper, I had to take more than one. The comments in the instruction video on youtube gave an email address that I could send them to for help. Once I sent them that way, I got approved.

So before you go postal with the multiple rejections (as I felt like doing last night), send the images to customerservice@tpgny.com. It makes life a whole lot easier.
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  post #13  
Old 08-01-2017, 08:27 PM
zippy2u zippy2u is offline
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I sent a single image via text just now and got approved, so any submissions with multiple images just get rejected out of hand. Best to send to the address above via email.
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