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Old 05-21-2013, 04:55 PM
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Publix Digital Coupons at Publix - FAQ and Sign up Information

Wanna sign up. Not sure what the new program is about. Check it out here. Click this address to be directed to the publix website for digital coupons.


FAQ's about digital coupons:

What is Publix Digital Coupons?

Publix Digital Coupons is a program designed to allow you to select (click) and save digital coupons online at www.publix.com/coupons and redeem them at checkout by entering your unique 10-digit phone number.
What are Digital Coupons?

Digital coupons are electronic coupons and Publix store promotions. They are the same as paper coupons, only without the paper.
Do I need to print Digital Coupons?

No. Our coupons are paperless and work automatically when you click to save them to your account and identify yourself at checkout. We do provide you the ability to print your saved coupons from the "My Coupons" tab for reference.
How does the Publix Digital Coupons program work?

First you must create a Publix Digital Coupons account. To create an account, you must register at www.publix.com/coupons by entering the following information:
  • 10-digit Phone Number (must be unique, will be used as your 10-digit Publix Digital Coupons account number)
  • Email Address (will be used as your Publix Digital Coupons web/mobile login name)
  • Zip Code
  • Password
  • Additionally, you will need to accept the program terms of service.
After creating an account, you must complete the following steps to redeem digital coupons:
  • Click Digital Coupons – After creating your Publix Digital Coupons account, you can select digital coupons from your computer or web-enabled mobile phone to save them to your account.
  • Shop – After selecting your digital coupons, you must purchase the item(s) for which you selected digital coupons.
  • Redeem – Enter your unique 10-digit phone number at checkout to identify yourself and purchase the required item(s) for a digital coupon or meet the minimum requirement for a store promotion.
How do I create an account?

You can create an account by visiting www.publix.com/coupons and entering the required information.
How much does it cost to have a Publix Digital Coupons account?

There is no charge to create or use your account.
Can I have more than one user on my Publix Digital Coupons account?

No. Each account may have one registered user, though the account may be used by the entire household, by entering the same customer ID at the PIN pad.
How do I save a coupon to my Publix Digital Coupons account?

To save a digital coupon to your account, simply click "Clip" on the coupon and it will be saved to your account. It will then be available for use immediately.
Do I have to wait a certain amount of time before the coupon is available?

No. Clipped coupons are available for use the moment you clip them.
How do I know if my coupons were clipped or saved to my Publix Digital Coupons account?

All coupons you have clipped will show as "Clipped". Additionally, you can see all of the coupons you have saved to your account in the "My Coupons" tab.
Where can I see the coupons I have saved?

You can see all the coupons you have saved in the "My Coupons" tab.
Is there a limit on the number of coupons I can clip?

How do I sign into my Publix Digital Coupons account at checkout?

You can sign into your account at checkout by entering your unique 10-digit phone number into the PIN pad.
How do I know the coupon has been used?

Your savings will be itemized on your receipt. Additionally, the coupon will be visible in the "Redeemed" section in your "My CouponsЭ tab.
Do coupons expire?

Yes. Expiration dates appear on each coupon.
How do I know when a coupon is going to expire?

The expiration date is shown on each coupon. Expired coupons will be deleted from your account automatically.
How many times can a coupon be used?

The number of times a coupon can be used is up to the manufacturer, but most coupons can be used only once.
Are all products for which there are coupons available at all stores and locations?

While the products for which we have coupons are broadly available, some products may not be available at all stores.
How often will there be new coupons available?

Manufacturers can add new coupons at any time, so check back often.
How can I see new coupons?

New coupons will be available in the "Coupons" tab, along with any other coupons you have not clipped.
Can I use a paperless coupon and a paper coupon for the same item?

No. Savings are limited to one coupon per item purchased. Should a paper coupon be accepted for an item, the digital coupon will not be accepted and will remain in your account for future use.
How do I change my password?

After you log in to your account, simply go to the "My Account" page, enter and confirm your new password in the appropriate fields, and click "Save" at the bottom of the page.
What do I do if I forgot my password?

Simply select the "Forgot Password" link located under the sign-in area, and an email will be sent to your registered email address allowing you to choose a new password.
Is my privacy protected?

Yes. See our privacy policy for full details.
What services are available for use on my phone?

With our mobile web site, you can register, update your account, view coupons, and save coupons to your account. You can visit this site by entering www.publix.com/coupons in your phone’s browser.
What devices do your mobile services work with?

The mobile web site works on any mobile web-capable device.
How do I access coupons from my mobile device?

Using your phone’s browser, go to www.publix.com/coupons and login to your account.
How do I save coupons from my phone?

Use your normal method of selecting and entering on your phone to click on the coupons you want.
How do I use coupons that I saved from my phone?

Coupons saved from your phone are used the same way as coupons saved from your computer. Just identify yourself at checkout via your Publix Digital Coupons phone number, and your savings will automatically be deducted from your order and printed on your receipt.
What do I do when a coupon does not redeem at the register?

You can call 866-486-4292 (Mon-Fri, 8a-9p) or email PublixSupport@inmar.com to resolve any issues. You will need to include your Publix Digital Coupons phone number and transaction information.
If I return an item for which I received a discount, can I reuse my discount the next time I shop?

Once an coupon has been used, it cannot be used again.
If my transaction is voided after my Publix Digital Coupons is entered, will the discount still be available for me to use?

Yes. As long as the transaction has not been finalized, you can use the discount in a future shopping trip.
My question is not answered here, where can I learn more?

If you haven’t found an answer to your question, please see the Customer Service desk at your local Publix store. You can also call 866-486-4292 (Mon-Fri, 8a-9p) or email PublixSupport@inmar.com for assistance.

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