June 19, 2008


Dear Mrs. XXXXX,

Walgreen stores accept a variety of coupons everyday. The coupons
generally fall into two categories. Walgreen issued coupons and
manufacturer issued coupons. We will accept one Walgreen issued coupon
and one manufacturer coupon for the same item, unless either coupon
prohibits such use. You may use a "Walgreens" Roto Ad coupon and a
manufacturer's coupon, toward the purchase on any one item. Walgreens does
not provide cash back if a coupon is presented for more than the purchase
value of the item. Coupons from other retailers or coupons for products
not carried in our stores are not accepted. All valid coupons must be
presented to the cashier at the time of sale.

When purchasing two of the same item with a Buy one get one free coupon
offer can an additional manufacturers coupon or store coupon be used in
combination on the purchase?
NO. One item is being purchased and only one coupon can be used.

If a product is purchased for a price of .78 (cents), for example, and a
coupon is given with face value of $1.00, how much is the proper coupon
deduction?
Product retail plus taxes, unless state requires consumer to pay taxes.

If a coupon states "good on any size of the product" but does not
specifically exclude trail sizes of this product, can the coupon be used on
the trial size of the product?
Yes, unless coupon is printed with the wording (excluding trail sizes).

Does the term, "one coupon per purchase", mean per item or per visit to the
store?
Per item purchased.

May coupons be used toward the purchase of clearance items?
Yes, however Walgreens does not provide cash back if a coupon is presented
for more than the purchase value of the item.

Must internet coupons be printed from the internet in color or is black and
white acceptable?
It does not matter how internet coupons are printed.

If I have three coupons and three items will all of the coupons
double/triple and allow me to make like savings on like products?
We will accept one Walgreen issued coupon and one manufacture coupon for
the same one item, unless either coupon prohibits such use.




Price Matching Policy? As a company we do not price match so the answer to
all of the below questions are no.

Do you price match any ad from any store or just certain ones?
If only certain ones, what is the criteria?
Does the ad have to have a date on it?
Do you price match internet stores/ads? If so, what information must be
printed out? What do you say to the cashier when you get to the register
to actually do the price matching?
Can you use a coupon on an item that is price matched (e.g., food items)?
Are all store items including all food items, eligible for price matching?
Do you price match your own stores if one location is cheaper than another?

Accurate Price scan guarantee:
If an item scans at a price different from the advertised stated price,
what is the customer entitled to, if anything.
Currently we do not have a price guarantee policy. (Buffalo)

Does a Manager have the right to limit the number of ad items I purchase
even though there is no limit listed in the ad circular?
Yes, Managers have the right to limit quantities of all advertised items.

Can a store which does not sell an advertised item issue me a rain-check
for that item?
Rain checks are not available from stores that do not carry the advertised
item.

Do you except expired coupons?
No expired coupons

If I purchase an item with a coupon and I return the item, will I receive a
refund for the coupon as well?
No, we cannot issue them the refund from the manufacture coupons.


Again, thank you for contacting our corporate office. We truly appreciate
you taking the time to share your comments.



Sincerely,


Audelia S.
Consumer Response Representative


Ref # 1573275

http://www.ohio.com/business/mad_clipper/36486469.html

thanks helpful post

I Love Mom to Monica, Cory & Grammy to Zoey

I just discovered this on Walgreens.com - Online pharmacy & drugstore, prescriptions, health information, photo center

If someone list a particular item (i.e. Dove Volumizing Shampoo 12 oz) is on clearance and will be a really good deal, you can go onto Walgreens and type in the product's info and it will pull it up on their online store. You can then click - check my stores and you enter your zip code and it will tell you which stores still have the product in stock. So no more running around wasting gas trying to find the product.

(If you already knew this - please don't tell me - especially knowing how much gas I have wasted in the past. )

Great find, thanks so much for sharing!!

Coupon & Sweepstakes Diva! ArmyStrong!

I spent FOREVER in my Walgreen's last night, just looking for certain items in the flyer ... enough time that they probably thought I was casing the place. This information is good to know and will be forever saved to my favorites for the NEXT adventure at Walgreen's and clearance items. THANKS

OMG This is Awesome! Thanks for sharing.

this is a great find. I will be using this. I hope this is accurate.

OMG..I was in Wags today..didn't think to check..DUH....I still have a Garnier Fructise hangover...

Thanks a bunch this will help a bunch.