Replacement and Refund Policies for Pennsylvania stores (including Erie)

Our goal is to do such a good job providing the finest quality products that you never have to bring anything back. However, the reality is that every now and then, a return is necessary. When that happens, we will gladly replace any unsatisfactory product.

If a refund rather than a replacement is requested:

* An original register receipt, and your Shoppers Club Card please, for items over $5.00. Refund will be given in the same form as payment was made.
* Without a receipt, credit will be given in W Dollars on your Shoppers Club Card at the lowest sale price.
* Without a receipt, refunds over $25.00 will require a Shoppers Club Card plus a driver's license (or equivalent).
* Store Management reserves the right to deny any refund based on their discretion.

PLEASE NOTE: Refunds CANNOT be given on gift cards, phone cards, prepaid cards or prepaid passes.

Replacement and Refund Policies for Virginia stores

Our goal is to do such a good job providing the finest quality products that you never have to bring anything back. However, the reality is that every now and then, a return is necessary. When that happens, we will gladly replace any unsatisfactory product.

If a refund rather than a replacement is requested:

* An original register receipt, and your Shoppers Club Card please, for items over $5.00. Refund will be given in the same form as payment was made.
* Without a receipt, credit will be given in W Dollars on your Shoppers Club Card at the lowest sale price.
* Without a receipt, refunds over $25.00 will require a Shoppers Club Card plus a driver's license (or equivalent).
* Refunds cannot be given on any wine purchases.
* Exchanges on wine purchases can only be made daily during wineshop business hours (between 9:00AM - 9:00PM).
* Store Management reserves the right to deny any refund based on their discretion.

PLEASE NOTE: Refunds CANNOT be given on gift cards, phone cards, prepaid cards or prepaid passes.

Replacement and Refund Policies for Maryland stores

Our goal is to do such a good job providing the finest quality products that you never have to bring anything back. However, the reality is that every now and then, a return is necessary. When that happens, we will gladly replace any unsatisfactory product.

If a refund rather than a replacement is requested:

* An original register receipt, and your Shoppers Club Card please, for items over $5.00. Refund will be given in the same form as payment was made.
* Without a receipt, credit will be given in W Dollars on your Shoppers Club Card at the lowest sale price.
* Without a receipt, refunds over $25.00 will require a Shoppers Club Card plus a driver's license (or equivalent).
* Store Management reserves the right to deny any refund based on their discretion.

PLEASE NOTE: Refunds CANNOT be given on gift cards, phone cards, prepaid cards or prepaid passes.

Replacement and Refund Policies for New York stores

Our goal is to do such a good job providing the finest quality products that you never have to bring anything back. However, the reality is that every now and then, a return is necessary. When that happens, we will gladly replace any unsatisfactory product.

If a refund rather than a replacement is requested:

* An original register receipt, and your Shoppers Club Card please, for items over $5.00. Refund will be given in the same form as payment was made.
* Without a receipt, credit will be given in W Dollars on your Shoppers Club Card at the lowest sale price.
* Without a receipt, refunds over $25.00 will require a Shoppers Club Card plus a driver's license (or equivalent).
* Store Management reserves the right to deny any refund based on their discretion.

PLEASE NOTE: Refunds CANNOT be given on gift cards, phone cards, prepaid cards or prepaid passes.

Replacement and Refund Policies for Bridgewater, NJ store

Our goal is to do such a good job providing the finest quality products that you never have to bring anything back. However, the reality is that every now and then, a return is necessary. When that happens, we will gladly replace any unsatisfactory product (excluding wine purchases).

If a refund rather than a replacement is requested:

* An original register receipt, and your Shoppers Club Card please, for items over $5.00. Refund will be given in the same form as payment was made.
* Without a receipt, credit will be given in W Dollars on your Shoppers Club Card at the lowest sale price.
* Without a receipt, refunds over $25.00 will require a Shoppers Club Card plus a driver's license (or equivalent).
* Refunds cannot be given on any wine purchases.
* Store Management reserves the right to deny any refund based on their discretion.

PLEASE NOTE: Refunds CANNOT be given on gift cards, phone cards, prepaid cards or prepaid passes.

Replacement and Refund Policies for Princeton, NJ store

Our goal is to do such a good job providing the finest quality products that you never have to bring anything back. However, the reality is that every now and then, a return is necessary. When that happens, we will gladly replace any unsatisfactory product (excluding wine purchases).

If a refund rather than a replacement is requested:

* An original register receipt, and your Shoppers Club Card please, for items over $5.00. Refund will be given in the same form as payment was made.
* Without a receipt, credit will be given in W Dollars on your Shoppers Club Card at the lowest sale price.
* Without a receipt, refunds over $25.00 will require a Shoppers Club Card plus a driver's license (or equivalent).
* Refunds cannot be given on any wine purchases.
* Store Management reserves the right to deny any refund based on their discretion.

PLEASE NOTE: Refunds CANNOT be given on gift cards, phone cards, prepaid cards or prepaid passes.

Replacement and Refund Policies for New Jersey stores (excluding Princeton and Bridgewater)

Our goal is to do such a good job providing the finest quality products that you never have to bring anything back. However, the reality is that every now and then, a return is necessary. When that happens, we will gladly replace any unsatisfactory product.

If a refund rather than a replacement is requested:

* An original register receipt, and your Shoppers Club Card please, for items over $5.00. Refund will be given in the same form as payment was made.
* Without a receipt, credit will be given in W Dollars on your Shoppers Club Card at the lowest sale price.
* Without a receipt, refunds over $25.00 will require a Shoppers Club Card plus a driver's license (or equivalent).
* Store Management reserves the right to deny any refund based on their discretion.

PLEASE NOTE: Refunds CANNOT be given on gift cards, phone cards, prepaid cards or prepaid passes.